WisePrint Policies

Payment Terms

All the purchses required FULL PAYMENT before process. Any payment that beside using our online payment gateway (example: ATM cash deposit, bank transfer, or cheque deposit), please provide the proof of payment send to our email or whatsapp to verify. The company not accept any promissory document.

For customer who use ATM cash deposit, bank transfer, or cheque deposit, our company will need time to confirm the payments.

Collection of Goods

The company will email once the goods is ready for colletion. Collection of ready order must be completed within 30 days, over 30 days the company reserves the rights to dispose the goods as its discretion, payment from purchaser shall not be refunded.

Customers are advised to check on the goods quantity and quality upon collection. Please inform the company immediately, disputes after this the company will not be entertained.

Refunds & Returns

The company refund only the related order or payment to purchaser username in WisePrint WALLET SYSTEM as the order status under ON HOLD only, once the status under PROCESSING, the company will not be respondsible any refund.

The company will only accept claim return as REPRINT the related order only.

For the claims as REPRINT, the company will not accept any new file, the REPRINT file as the purchaser upload from order.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.